You've got questions? We've got answers. Take a look at some of the most commonly asked questions by our users. If you have a question thats not listed below, contact us at faq@riveted.com.

r-library imposes no limit on the number of web pages you can save. The r-library browser allows you to save web pages to your computer’s hard drive, your network or to a storage device, such as an iPod, or USB memory stick. The amount of data you can save depends only upon the size of the hard drive, available network space, or free space on your storage device.

r-library offers you multiple ways to group saved files so that they can be easily retrieved. You can assign keywords or phrases to each saved file to make searching for that file easy in the future. You can also assign a category and a project to the file, so that you can group like articles together. From the r-library navigation bar, select “Add Page to Library”. A dialog box then appears prompting you to enter in keywords, a category and a project to associate with that page. In addition, via this same dialog box, you can look up keywords, categories and projects that you have already assigned to previously saved web pages.

No, virtually any type of file can be saved in your library. From the r-library navigation bar, click on “Add Page to Library” to save a web page. For any other type of file select “Add Docs to Library”. An explorer window is opened and you can browse to the file that you would like to save to your library. Once you select the file, a dialog box is displayed allowing you to assign keywords, a category and a project to that file.

The update process only takes seconds and you don’t have to hunt for them on the web, get update CD’s or deal with cumbersome key codes. Simply click on the “File” command on the left side of the navigation bar and select “Check for Updates”. If no updates are available, a message appears informing you of this. If updates are available, you can download them at this time.

View the web page or document that you would like to retrieve hilites from by clicking on the “Search Library” command on the r-library navigation bar. You can either clear the “keywords” field to retrieve all web pages and documents stored in your library or enter in a keyword(s) to narrow your search. Select the web page or document that you would like to view by selecting the title and clicking either “Open Library Entry” or “Open Original Website”. Once the page is retrieved, click on “View All Hilites For This Page” on the navigation bar to the left and a dialog box appears displaying the hilited sections. In addition, reference information is also provided stating the name of the web page or document, the stored location, the web address and the publish date.

Simply click on “Library” on the file menu and then select “List All Websites Containing Hilites”. A dialog box will appear listing all files that contain hilited information (Note: If you hilited the page, prior to saving it to your library, two listings for the same page will appear: both the original website (as you hilited a live web page, as well as the page that you saved to your library)). You can then select an article, click on the “Load Page” button at the bottom of the dialog box and the article is retrieved.

Looking up words or phrases in the dictionary, thesaurus or encyclopedia is a simple task when using r-library. Using your mouse, select the word or phrase in the web page or document that you are viewing and then click on the “E” “D” or “T” link on the right side of the navigation bar. The “E” button will access an online encyclopedia, the “D” button will access an online dictionary and the “T” button will access an online thesaurus.

r-library will create a report in MS Word using the hilited portions of a web page or document that you have saved. From the r-library navigation bar, select “Search Library” and retrieve the web pages or documents that you would like to work with. Check the applicable title and then click on the “Create Report” button at the bottom of the dialog box. All hilited entries will appear along with reference information regarding the origin of the web page or document. Click the “Save as a File” button and a browser window will appear allowing you to save the report to a location of your choice.

No….it’s all a matter of preference. When r-library is installed on your computer, it is accessible via a cube that floats on your desktop. To remove the cube, right click on the cube, select “Set Browser Options”. Under “General Browser Settings”, see the “Run Browser With Cube Interface” option and uncheck the box. You must restart r-library for the change to take effect. To access r-library in the future, you can locate the r-library executable (r-library.exe) on your hard drive to start the program or create a shortcut to r-library and display it on your desktop. You can change these preferences at any time.

The tabs or cube sides displayed can be easily set to reflect your preferences. On the r-library navigation bar click on File (or by right clicking on the cube) and select “Set Browser Options…”. Under “Startup Favorites:”, you can enter the web address or file locations that you would like to see displayed. Pictures or documents can be displayed as well as web pages.

The r-library navigation bar is another setting within r-library that can be changed based on your preference. On the r-library navigation bar, click on “File” and select “Set Browser Options…” (or by right clicking on the cube). On the top right hand side of the window, you will see two options: “Advanced Navbar” and “Thin Navbar”. The advanced Navbar is r-library’s signature presentation navigation bar. Thin Navbar is a more traditional browser navigation bar. Take a look at each of them: select one, click on “OK” and then restart r-library. Find the one that works for you.

In order to send email from within r-library (the Email button, the Suggestion menu item, the Send Report menu item, Email under Create Report) you must have an email client installed on your machine (Outlook, Outlook Express, Eudora, or any such software) that you receive and send email to and from. Additionally, you must have a “profile” configured within that client for sending mail. In the instance of Outlook or Outlook Express this profile is configured when you set up your account. This is so that r-library can launch a new email directly on your machine and complete the from information for that email.

If you are using one of the many free email services or other email services that provide for web access and only accessing your mailbox by going to the offerer’s site to check for new email and send email then the email functionality will not work in r-library.

If your provider allows for POP and SMTP services with your email account (nearly all do), all you need do is set up your email account in an email client (Outlook Express is free and usually comes installed with all Windows operating systems, Mail if you are using a Mac) as a POP account and r-library’s full functionality will be available to you. Remember, this does not mean you have to quit going to the web to access your mail, you can check or send your email in either or both places.

Just about anything. Under File, Set Browser Options you will see that you have 6 different available Startup Favorites. You can load one or all 6. These will show as either a face on the cube if you are running in cube mode, or as a tab if you are running in flat mode. While you may think that you can only load a URL in these Startup Favorites, that is only the beginning! Have a favorite picture? A favorite poem that you have in document format? Browse to that file on your machine by clicking on the folder button and add that destination as a Startup Favorite! You can have all web pages, all pictures, all documents or any combination of files! This is perfect for showing your favorite things when the cube is on your desktop.

Note: Just because you have a picture or document loaded as your startup default, this doesn’t mean you can’t go to the web from that face; when you click on a side of the cube, type in a different URL in the Address/Search line and you are there!

In some instances, when opening a Library entry after a search, if that entry is a saved file (not a saved web page), the file will open in its native application (Word, Excel or similar file type). We have only seen this occur when an application is conflicted by certain macros that are being run. For instance, if you are running Word 2003 and have a macro within word for Acrobat, but your Acrobat is version 5.05 you will most likely have this happen. (You may also be getting word messages that say 2003 no longer supports 5.05….) In order to correct this you must remove the incompatible macros from the offending application.

One of the most convenient features of r-library is its built in lookup mechanism. To find the meaning of any word or phrase, use the mouse to select the word or words and then press any of the speed buttons at the top - such as the E for Encyclopedia, D for dictionary, T for thesaurus, or the search engine button. r-library will then open a new browser window with a page that describes your selection.

There are multiple ways to access the functionality of r-library. Use the Command Sidebar, Use the Menu Items, Use the direct links on the Navigation Bar.

Hold down the shift key, click on the cube and drag it to its new location.

Click on “File”, “Set Browser Options...” and use the slide bar under "Set Cube Size" to a larger or smaller setting.

r-library is based on the Internet Explorer browser control. In order to make the browser display pages faster, IE stores graphics, text, and other items in a hidden cache file. Before an item is downloaded from a web server, this cache is first searched to see if the asset exists in this cache - if so, the asset is loaded from this cache - otherwise it is downloaded from the server. After hours of use, this cache file can grow pretty big and tend to slow down not only the browser but other computer operations as well. From time to time, it’s a good idea to delete these "files". To do so, select "Internet Options" from r-library's File menu. Press the "Delete Files" on the General tab. This leads to another dialog box for deleting "Temporary Internet Files". Press the "OK" button to remove the files. This may take a minute or more depending on when the last time this was done.

Some web pages are overly complex and laden with blaring advertisements, but they often have a button that says "Printable View" or "Printer Friendly". Many times the page that the "Printable View" button brings up is a simple page with the text you need and without all the advertisements and other items that you don’t need. Before saving a page to your library, see if there is a "Printer Friendly" button. If so, click the button then save that page to your library and it can be hilited easily.

Deselect the Sidebar option under Set Browser Option.